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Privacy Policy

Privacy Policy

Eclectic Artisans is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website; www.eclecticartisans.com. The terms “us”, “we”, “our” or “EA” means The Eclectic Artisans Pty Ltd. (ABN 96 168 155 824). We are bound by the Australian Privacy Principles contained in the Privacy Act 1988.

As an international site, we are also bound by the GDPR (General Data Protection Regulation) EU, from 25th May 2018. 

You can travel through most of our site without giving us any information about yourself. However, sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete EA Privacy Policy.


General Information

Eclectic Artisans may periodically update this Privacy Policy. If so, EA will post the updated Privacy Policy on this Site. EA encourages you to review this Privacy Policy from time to time for any changes.

By using this Site or any products or services provided through the site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY EA AT THIS SITE.

You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

Except as described below, EA will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary

• to conform to legal requirements

• to protect and defend the rights or property of The Eclectic Artisans, and any of their third party contracted artisans

• to enforce The EA Terms of Service.


EA collects personally identifiable information that can be divided into the following categories:


EA Product Purchase Information

When purchasing EA products you will be asked for personally identifiable information as part of the installation/registration and/or checkout process. This will include but not limited to:

name

shipping or mailing address

billing address

email address

telephone number


EA Product Payment Information

EA uses Paypal, we recommend you visit the Paypal website to read their Privacy Policy. https://www.paypal.com/au/webapps/mpp/ua/privacy-full 

EA uses Braintree (a PayPal service) as our e-commerce provider and processor of credit card payments, we recommend you visit the Braintree website to read their Privacy Policy. https://www.braintreepayments.com/en-au/legal/braintree-privacy-policy

EA uses Afterpay (Australian customers only) as an additional payment service provider, we recommend you visit the Afterpay website to read their Privacy Policy. https://www.afterpay.com/en-AU/privacy-policy 


Mailing List

To join the Eclectic Artisans Mailing List, you will need to actively register to join this list to receive newsletter or email offers from our company. EA does not automatically sign you up to any mailing list. This information will only be used for our marketing purposes. This information will never be shared or sold. You are able to unsubscribe from this list at any time using the link in our newsletter emails. Our mailing list is hosted by Mailchimp, you can learn more here: https://mailchimp.com/legal/privacy


Cookies

In some cases we may also collect your personal information through the use of cookies and other tracking devices. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website, without bothering you with a request to register or log-in. It also helps us keep track of products or services you view, so that we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate. We use this to research our users' habits so that we can improve our online products and services. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them. We may also log IP addresses (the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track user movements, and gather broad demographic information. 

We may also collect anonymous data (which is not personal information) relating to your activity on our website (including IP addresses) via cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information because it does not identify you or anyone else, the Australian Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.

EA uses Google Analytics for the above purposes. More information is here: https://www.google.com/analytics/terms/us.html

EA uses Google reCAPTCHA to protect your submissions via internet submission forms on this site. Find out more about how reCAPTCHA uses and stores your information here: https://policies.google.com/privacy


Links

Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.


How you can access and update your information

The accuracy of your information is important to us. You are able to change your personal details at any time by logging in to your account at https://eclecticartisans.com/login/

If you would like to know more about the personal information we hold, please contact us at [email protected]